West County Radiology is an approved provider for most insurance carriers and health plans. Please click on the link below to see if we are a network provider for your health insurance. Most insurance plans currently require a preapproval and/or notification prior to performing radiological procedures. Please check with your insurance plan and/or the referring physician’s office to see if this is necessary. If you do not obtain a preapproval or notification, you may be charged for the entire cost of the study.
If you do not have health insurance, please contact our billing office at 314-991-8200 or toll free at 1-800-449-6145, and we can help you make payment arrangements. We do accept both Mastercard and Visa. Once your insurance makes a payment and/or adjustment for the services performed, we will transfer the account to patient responsibility and begin mailing out statements. The first statement will come shortly after we have received the remittance advice from the insurance company or shortly after the services are performed if you are paying for the services yourself. You will receive a second statement in approximately 30 days. If we need additional information to process your account, such as secondary insurance information, please contact us as soon as possible to avoid going into a collections status.
Please contact the Radiology Department at the hospital where the procedure was done to obtain copies of the study or reports. The numbers are 314-251-6031 in St. Louis and 636-239-8250 in Washington, MO.
Now You Can Pay Your Bill Online or Request a Payment Plan!
THIS IS ONLY FOR THE BILL TO WEST COUNTY RADIOLOGY, NOT THE BILL YOU RECEIVE FROM THE HOSPITAL!
Please contact our business office if you have any questions or problems related to billing.
Phone: 314-991-8200 or 800-449-6145
Address: 11475 Olde Cabin Rd, Suite 200,
Creve Coeur, Missouri 63141