Pay My Bill

Insurance & Preapproval

West County Radiology is an approved provider for most insurance carriers and health plans. Today, most insurance plans require preapproval and/or notification before we can perform radiological procedures. Please check with your insurance plan and/or your referring physician’s office to see if this is necessary. If you do not obtain a preapproval or notification, you may be charged for the entire cost of the study.

Once your insurance makes a payment and/or adjustment for the services performed, we will transfer the account to patient responsibility and begin mailing statements. The first statement will come shortly after we have received the remittance advice from the insurance company or shortly after the services are performed if you are paying for the services yourself. You will receive a second statement in approximately 30 days. If we need additional information to process your account, such as secondary insurance information, please contact us as soon as possible to avoid going into collections.

Pay My Bill Online

You can now pay your bill online or ask for a payment plan. Note that this service is for West County Radiological Group bills only and not for any bills you may receive from the hospital.


If you do not have health insurance, please contact our billing office at 314-991-8200 or toll-free at 800-449-6145, and we can help you make payment arrangements. We do accept both Mastercard and Visa.

Radiological Reports or Studies

Need copies of your study or reports? Please contact the Radiology Department at the hospital where the procedure was done. St. Louis: 314-251-6031 Washington: 636-239-8250

Billing Questions?

Please contact our business office if you have any billing questions or problems:

Send an Email to the Billing Office


314-991-8200 or 800-449-6145


11475 Olde Cabin Rd, Suite 200
Creve Coeur, MO 63141

Your Protections & Rights

Read about your protections and rights against surprise billing.

West County Radiology Group Inc. BBB Business Review